Career path
The skills this job asks for, and the level for each.
87 skills listed by ESCO, 54 of them essential. 87 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 87, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| apply numeracy skills | skill | essential | 3 |
| assist clients with special needs | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| cancellation policies of service providers | skill | essential | 3 |
| carry out active selling | skill | essential | 3 |
| carry out inventory control accuracy | skill | essential | 3 |
| carry out order intake | skill | essential | 3 |
| carry out products preparation | skill | essential | 3 |
| characteristics of products | skill | essential | 3 |
| characteristics of services | skill | essential | 3 |
| communicate with customers | skill | essential | 3 |
| customer service | skill | essential | 3 |
| demonstrate products' features | skill | essential | 3 |
| e-commerce systems | skill | essential | 3 |
| ensure client orientation | skill | essential | 3 |
| ensure compliance with legal requirements | skill | essential | 3 |
| examine merchandise | skill | essential | 3 |
| focus on service | skill | essential | 3 |
| follow company standards | skill | essential | 3 |
| follow ethical code of conduct of gambling | skill | essential | 3 |
| games rules | skill | essential | 3 |
| guarantee customer satisfaction | skill | essential | 3 |
| handle cash flow | skill | essential | 3 |
| handle personal identifiable information | skill | essential | 3 |
| have computer literacy | skill | essential | 3 |
| identify customer's needs | skill | essential | 3 |
| inform customers of activity changes | skill | essential | 3 |
| issue sales invoices | skill | essential | 3 |
| keep task records | skill | essential | 3 |
| keep up to date on local events | skill | essential | 3 |
| maintain customer records | skill | essential | 3 |
| maintain customer service | skill | essential | 3 |
| maintain store cleanliness | skill | essential | 3 |
| manage theft prevention | skill | essential | 3 |
| monitor stock level | skill | essential | 3 |
| monitor ticketing | skill | essential | 3 |
| operate cash register | skill | essential | 3 |
| organise storage facilities | skill | essential | 3 |
| plan aftersales arrangements | skill | essential | 3 |
| prevent money laundering in gambling | skill | essential | 3 |
| prevent shoplifting | skill | essential | 3 |
| process booking | skill | essential | 3 |
| process payments | skill | essential | 3 |
| process refunds | skill | essential | 3 |
| product comprehension | skill | essential | 3 |
| provide customer follow-up services | skill | essential | 3 |
| provide customer guidance on product selection | skill | essential | 3 |
| quote prices | skill | essential | 3 |
| respond to customers' inquiries | skill | essential | 3 |
| sales argumentation | skill | essential | 3 |
| sell tickets | skill | essential | 3 |
| show good manners with players | skill | essential | 3 |
| stock shelves | skill | essential | 3 |
| upsell products | skill | essential | 3 |
| use different communication channels | skill | essential | 3 |
| Adaptability | competency | desirable | 2 |
| advertise sport venue | skill | desirable | 2 |
| advertising techniques | skill | desirable | 2 |
| assist customers | skill | desirable | 2 |
| check tickets at venue entry | skill | desirable | 2 |
| Collaboration | competency | desirable | 2 |
| communicate gambling rules | skill | desirable | 2 |
| Communication | competency | desirable | 2 |
| company policies | skill | desirable | 2 |
| count money | skill | desirable | 2 |
| cultural projects | skill | desirable | 2 |
| develop promotional tools | skill | desirable | 2 |
| Digital Fluency | competency | desirable | 2 |
| direct customers to merchandise | skill | desirable | 2 |
| exchange money for chips | skill | desirable | 2 |
| handle multiple orders simultaneously | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| legal standards in gambling | skill | desirable | 2 |
| lottery company policies | skill | desirable | 2 |
| maintain check-out area cleanliness | skill | desirable | 2 |
| maintain transaction's reports | skill | desirable | 2 |
| monitor check-out point | skill | desirable | 2 |
| package purchases in bags | skill | desirable | 2 |
| pack merchandise for gifts | skill | desirable | 2 |
| Problem Solving and Critical Thinking | competency | desirable | 2 |
| process loyalty schemes | skill | desirable | 2 |
| promote cultural venue events | skill | desirable | 2 |
| promote event | skill | desirable | 2 |
| promote recreation activities | skill | desirable | 2 |
| put up price tags | skill | desirable | 2 |
| recreation activities | skill | desirable | 2 |
| reserve merchandise for customers | skill | desirable | 2 |
| sales promotion techniques | skill | desirable | 2 |
| Self Management | competency | desirable | 2 |
| speak different languages | skill | desirable | 2 |
| sporting events | skill | desirable | 2 |
| stay up-to-date with current events | skill | desirable | 2 |
| teamwork principles | skill | desirable | 2 |
| train employees | skill | desirable | 2 |
| weigh materials | skill | desirable | 2 |