Career path
The skills this job asks for, and the level for each.
48 skills listed by ESCO, 27 of them essential. 48 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 48, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| assess cleanliness of areas | skill | essential | 3 |
| assist at check-in | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| comply with food safety and hygiene | skill | essential | 3 |
| coordinate redecoration of hospitality establishment | skill | essential | 3 |
| Digital Fluency | competency | essential | 3 |
| ensure cross-department cooperation | skill | essential | 3 |
| explain features in accommodation venue | skill | essential | 3 |
| greet guests | skill | essential | 3 |
| handle customer complaints | skill | essential | 3 |
| handle guest luggage | skill | essential | 3 |
| identify customer's needs | skill | essential | 3 |
| maintain customer service | skill | essential | 3 |
| maintain relationship with customers | skill | essential | 3 |
| manage budgets | skill | essential | 3 |
| manage budgets for social services programs | skill | essential | 3 |
| manage cleaning activities | skill | essential | 3 |
| manage health and safety standards | skill | essential | 3 |
| manage inspections of equipment | skill | essential | 3 |
| manage maintenance operations | skill | essential | 3 |
| manage staff | skill | essential | 3 |
| monitor stock level | skill | essential | 3 |
| plan schedule | skill | essential | 3 |
| plan shifts of employees | skill | essential | 3 |
| present reports | skill | essential | 3 |
| procure hospitality products | skill | essential | 3 |
| run errands on behalf of customers | skill | essential | 3 |
| supervise housekeeping operations | skill | essential | 3 |
| train employees | skill | essential | 3 |
| Collaboration | competency | desirable | 3 |
| Self Management | competency | desirable | 3 |
| Adaptability | competency | desirable | 2 |
| assist clients with special needs | skill | desirable | 2 |
| clean public areas | skill | desirable | 2 |
| Communication | competency | desirable | 2 |
| develop working procedures | skill | desirable | 2 |
| encourage staff in cleaning activities | skill | desirable | 2 |
| energy conservation | skill | desirable | 2 |
| ensure the privacy of guests | skill | desirable | 2 |
| handle chemical cleaning agents | skill | desirable | 2 |
| handle delivered packages | skill | desirable | 2 |
| handle surveillance equipment | skill | desirable | 2 |
| implement marketing strategies | skill | desirable | 2 |
| implement sales strategies | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| manage stock rotation | skill | desirable | 2 |
| monitor work for special events | skill | desirable | 2 |
| oversee guest laundry service | skill | desirable | 2 |
| perform multiple tasks at the same time | skill | desirable | 2 |
| perform services in a flexible manner | skill | desirable | 2 |
| Problem Solving and Critical Thinking | competency | desirable | 2 |
| provide tourism related information | skill | desirable | 2 |
| seek innovation in current practices | skill | desirable | 2 |
| serve beverages | skill | desirable | 2 |
| service rooms | skill | desirable | 2 |
| take room service orders | skill | desirable | 2 |