Career path
The skills this job asks for, and the level for each.
75 skills listed by ESCO, 41 of them essential. 75 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 75, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| airport planning | skill | essential | 3 |
| air transport law | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| analyse work-related written reports |
| skill |
| essential |
| 3 |
| assist passengers | skill | essential | 3 |
| carry out pre-flight duties | skill | essential | 3 |
| check passenger tickets | skill | essential | 3 |
| common aviation safety regulations | skill | essential | 3 |
| communicate reports provided by passengers | skill | essential | 3 |
| communicate verbal instructions | skill | essential | 3 |
| Communication | competency | essential | 3 |
| comply with food safety and hygiene | skill | essential | 3 |
| conduct full-scale emergency plan exercises | skill | essential | 3 |
| deal with challenging work conditions | skill | essential | 3 |
| deliver outstanding service | skill | essential | 3 |
| demonstrate emergency procedures | skill | essential | 3 |
| execute flight plans | skill | essential | 3 |
| facilitate safe disembarkation of passengers | skill | essential | 3 |
| follow verbal instructions | skill | essential | 3 |
| give instructions to staff | skill | essential | 3 |
| greet guests | skill | essential | 3 |
| handle customer complaints | skill | essential | 3 |
| handle financial transactions | skill | essential | 3 |
| handle stressful situations in the work place | skill | essential | 3 |
| handle veterinary emergencies | skill | essential | 3 |
| health and safety measures in transportation | skill | essential | 3 |
| help to control passenger behaviour during emergency situations | skill | essential | 3 |
| inspect cabin service equipment | skill | essential | 3 |
| install passenger service units | skill | essential | 3 |
| maintain customer service | skill | essential | 3 |
| maintain relationship with customers | skill | essential | 3 |
| manage on board hazards | skill | essential | 3 |
| manage the customer experience | skill | essential | 3 |
| perform routine flight operations checks | skill | essential | 3 |
| prepare flight reports | skill | essential | 3 |
| process customer orders | skill | essential | 3 |
| provide first aid | skill | essential | 3 |
| provide food and beverages | skill | essential | 3 |
| provide information to passengers | skill | essential | 3 |
| research passenger needs | skill | essential | 3 |
| Self Management | competency | essential | 3 |
| sell souvenirs | skill | essential | 3 |
| serve food in table service | skill | essential | 3 |
| upsell products | skill | essential | 3 |
| Collaboration | competency | essential | 2 |
| Problem Solving and Critical Thinking | competency | desirable | 3 |
| act reliably | skill | desirable | 2 |
| Adaptability | competency | desirable | 2 |
| answer questions about the train transport service | skill | desirable | 2 |
| apply transportation management concepts | skill | desirable | 2 |
| assist at check-in | skill | desirable | 2 |
| assist clients with special needs | skill | desirable | 2 |
| assist passengers in emergency situations | skill | desirable | 2 |
| assist passengers with timetable information | skill | desirable | 2 |
| be friendly to passengers | skill | desirable | 2 |
| check carriages | skill | desirable | 2 |
| check tickets throughout carriages | skill | desirable | 2 |
| Digital Fluency | competency | desirable | 2 |
| distribute local information materials | skill | desirable | 2 |
| geostationary satellites | skill | desirable | 2 |
| handle guest luggage | skill | desirable | 2 |
| have computer literacy | skill | desirable | 2 |
| identify customer's needs | skill | desirable | 2 |
| implement marketing strategies | skill | desirable | 2 |
| implement sales strategies | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| maintain stock supplies for guest cabin | skill | desirable | 2 |
| maintain vessel safety and emergency equipment | skill | desirable | 2 |
| manage lost and found articles | skill | desirable | 2 |
| oversee guest laundry service | skill | desirable | 2 |
| perform services in a flexible manner | skill | desirable | 2 |
| perform small vessel safety procedures | skill | desirable | 2 |
| physical parts of the vessel | skill | desirable | 2 |
| prepare mixed beverages | skill | desirable | 2 |
| prepare simple meals on board | skill | desirable | 2 |
| read stowage plans | skill | desirable | 2 |
| restrict passenger access to specific areas on board | skill | desirable | 2 |
| service rooms | skill | desirable | 2 |
| show intercultural awareness | skill | desirable | 2 |
| tolerate stress | skill | desirable | 2 |
| use different communication channels | skill | desirable | 2 |
| use riverspeak to communicate | skill | desirable | 2 |
| vessel safety equipment | skill | desirable | 2 |