Career path
The skills this job asks for, and the level for each.
23 skills listed by ESCO, 9 of them essential. 23 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 23, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| assist at check-in | skill | essential | 3 |
| assist clients with special needs | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| Collaboration | competency | essential | 3 |
| Communication | competency | essential | 3 |
| comply with food safety and hygiene | skill | essential | 3 |
| greet guests | skill | essential | 3 |
| handle customer complaints | skill | essential | 3 |
| identify customer's needs | skill | essential | 3 |
| maintain customer service | skill | essential | 3 |
| maintain relationship with customers | skill | essential | 3 |
| Problem Solving and Critical Thinking | competency | essential | 3 |
| provide tourism related information | skill | essential | 3 |
| Digital Fluency | competency | essential | 2 |
| Adaptability | competency | desirable | 2 |
| assess cleanliness of areas | skill | desirable | 2 |
| deliver correspondence | skill | desirable | 2 |
| detect drug abuse | skill | desirable | 2 |
| distribute local information materials | skill | desirable | 2 |
| ensure the privacy of guests | skill | desirable | 2 |
| handle personal identifiable information | skill | desirable | 2 |
| handover the service area | skill | desirable | 2 |
| implement marketing strategies | skill | desirable | 2 |
| implement sales strategies | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| maintain incident reporting records | skill | desirable | 2 |
| maintain reception area | skill | desirable | 2 |
| process reservations | skill | desirable | 2 |
| property management software | skill | desirable | 2 |
| Self Management | competency | desirable | 2 |
| take room service orders | skill | desirable | 2 |