Career path
The skills this job asks for, and the level for each.
43 skills listed by ESCO, 26 of them essential. 43 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 43, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| adhere to organisational guidelines | skill | essential | 3 |
| answer emergency calls | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| answer incoming calls | skill | essential | 3 |
| communicate by telephone | skill | essential | 3 |
| communicate verbal instructions | skill | essential | 3 |
| comply with legislation related to health care | skill | essential | 3 |
| comply with quality standards related to healthcare practice | skill | essential | 3 |
| dispatch ambulance | skill | essential | 3 |
| electronic communication | skill | essential | 3 |
| listen actively | skill | essential | 3 |
| local geography | skill | essential | 3 |
| log emergency call information electronically | skill | essential | 3 |
| maintain telephony system | skill | essential | 3 |
| manage dispatch software systems | skill | essential | 3 |
| manage multiple patients simultaneously | skill | essential | 3 |
| medical dispatch | skill | essential | 3 |
| operate an emergency communication system | skill | essential | 3 |
| personnel planning in emergency response | skill | essential | 3 |
| prioritise emergencies | skill | essential | 3 |
| provide advice to emergency callers | skill | essential | 3 |
| redirect callers | skill | essential | 3 |
| support distressed emergency callers | skill | essential | 3 |
| tolerate stress | skill | essential | 3 |
| use communication devices | skill | essential | 3 |
| use computer telephony integration | skill | essential | 3 |
| work in multidisciplinary teams related to emergency care | skill | essential | 3 |
| Communication | competency | essential | 2 |
| Digital Fluency | competency | essential | 2 |
| Adaptability | competency | desirable | 2 |
| Collaboration | competency | desirable | 2 |
| communicate in foreign languages with health service providers | skill | desirable | 2 |
| concepts of telecommunications | skill | desirable | 2 |
| coordinate with other emergency services | skill | desirable | 2 |
| customer service | skill | desirable | 2 |
| greet guests | skill | desirable | 2 |
| handle helpdesk problems | skill | desirable | 2 |
| health care legislation | skill | desirable | 2 |
| health care system | skill | desirable | 2 |
| ICT communications protocols | skill | desirable | 2 |
| implement a virtual private network | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| install electronic communication equipment | skill | desirable | 2 |
| medical terminology | skill | desirable | 2 |
| monitor communication channels' performance | skill | desirable | 2 |
| observe confidentiality | skill | desirable | 2 |
| Problem Solving and Critical Thinking | competency | desirable | 2 |
| professional documentation in health care | skill | desirable | 2 |
| respond to customers' inquiries | skill | desirable | 2 |
| Self Management | competency | desirable | 2 |
| show intercultural awareness | skill | desirable | 2 |