Career path
The skills this job asks for, and the level for each.
69 skills listed by ESCO, 36 of them essential. 69 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 69, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| align content with form | skill | essential | 3 |
| apply grammar and spelling rules | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| communicate by telephone | skill | essential | 3 |
| communicate with customers | skill | essential | 3 |
| Communication | competency | essential | 3 |
| company policies | skill | essential | 3 |
| complete membership administration | skill | essential | 3 |
| customer service | skill | essential | 3 |
| deliver correspondence | skill | essential | 3 |
| develop professional network | skill | essential | 3 |
| disseminate internal communications | skill | essential | 3 |
| disseminate messages to people | skill | essential | 3 |
| facilitate access to information | skill | essential | 3 |
| file documents | skill | essential | 3 |
| fill out forms | skill | essential | 3 |
| handle delivered packages | skill | essential | 3 |
| handle mail | skill | essential | 3 |
| information confidentiality | skill | essential | 3 |
| maintain correspondence records | skill | essential | 3 |
| manage digital documents | skill | essential | 3 |
| manage members | skill | essential | 3 |
| manage membership database | skill | essential | 3 |
| organise business documents | skill | essential | 3 |
| organise facilities for office personnel | skill | essential | 3 |
| perform clerical duties | skill | essential | 3 |
| perform office routine activities | skill | essential | 3 |
| prepare correspondence for customers | skill | essential | 3 |
| process commissioned instructions | skill | essential | 3 |
| process data | skill | essential | 3 |
| provide membership service | skill | essential | 3 |
| recruit members | skill | essential | 3 |
| route correspondence to business departments | skill | essential | 3 |
| sales strategies | skill | essential | 3 |
| use communication techniques | skill | essential | 3 |
| use different communication channels | skill | essential | 3 |
| use office systems | skill | essential | 3 |
| use spreadsheets software | skill | essential | 3 |
| Digital Fluency | competency | essential | 2 |
| accounting techniques | skill | desirable | 2 |
| Adaptability | competency | desirable | 2 |
| Collaboration | competency | desirable | 2 |
| communicate with customer service department | skill | desirable | 2 |
| deal with pressure from unexpected circumstances | skill | desirable | 2 |
| develop campaigns | skill | desirable | 2 |
| digitise documents | skill | desirable | 2 |
| document sharing procedures | skill | desirable | 2 |
| draft corporate emails | skill | desirable | 2 |
| ensure proper document management | skill | desirable | 2 |
| handle complaints | skill | desirable | 2 |
| handle customer complaints | skill | desirable | 2 |
| Influence | competency | desirable | 2 |
| issue sales invoices | skill | desirable | 2 |
| keep records of customer interaction | skill | desirable | 2 |
| maintain internal communication systems | skill | desirable | 2 |
| maintain inventory of office supplies | skill | desirable | 2 |
| make independent operating decisions | skill | desirable | 2 |
| manage digital archives | skill | desirable | 2 |
| meet deadlines | skill | desirable | 2 |
| monitor staff absences | skill | desirable | 2 |
| office software | skill | desirable | 2 |
| perform cleaning duties | skill | desirable | 2 |
| Problem Solving and Critical Thinking | competency | desirable | 2 |
| process customer orders | skill | desirable | 2 |
| process payments | skill | desirable | 2 |
| respect data protection principles | skill | desirable | 2 |
| Self Management | competency | desirable | 2 |
| serve beverages | skill | desirable | 2 |
| stimulate creative processes | skill | desirable | 2 |
| transcription methods | skill | desirable | 2 |
| translate keywords into full texts | skill | desirable | 2 |
| use free typing techniques | skill | desirable | 2 |
| use microsoft office | skill | desirable | 2 |
| use personal organization software | skill | desirable | 2 |
| use software for data preservation | skill | desirable | 2 |
| write leaflets | skill | desirable | 2 |
| write work-related reports | skill | desirable | 2 |