Career path
The skills this job asks for, and the level for each.
222 skills listed by ESCO, 138 of them essential. 222 are in our skills list and linked; we measure a match on those. ESCO gives no levels, so we ask for level 3 on an essential skill and 2 on the rest.
Occupation: ISCO-08 occupations (International Labour Organization). Skills: This service uses the ESCO classification of the European Commission (v1.2.1, CC BY 4.0), modified by CareersMatch.
Further out means a higher level. Sign in to see how you compare.
Showing 10 of 222, essentials first. The table below lists them all.
| Skill | Type | Necessity | Level |
|---|---|---|---|
| Adaptability | competency | essential | 3 |
| adjust production schedule | skill | essential | 3 |
A path lists what the job asks for
The skills and tools people in this kind of job use, at the level each is usually asked for.
Signed in, we set your profile beside it
Level by level, using only what your profile holds. Something we know nothing about yet is shown as not yet known, never as a no.
You see where you fall short, and what would change it
Answering a question, adding your level or adding a certificate. We never show a pay rise or a time estimate we have no data for.
What this path asks for comes from O*NET 31.0 (U.S. Department of Labor, CC BY 4.0), through the official ISCO-08 to US occupation crosswalk. A competency is essential where O*NET rates it at least 3.5 of 5 in importance.
| advise on customs regulations | skill | essential | 3 |
| analyse business plans | skill | essential | 3 |
| analyse business processes | skill | essential | 3 |
| analyse call centre activities | skill | essential | 3 |
| analyse data about clients | skill | essential | 3 |
| analyse goal progress | skill | essential | 3 |
| analyse staff capacity | skill | essential | 3 |
| apply foreign languages in tourism | skill | essential | 3 |
| apply strategic thinking | skill | essential | 3 |
| assess an area as a tourism destination | skill | essential | 3 |
| assess the feasibility of implementing developments | skill | essential | 3 |
| assist at check-in | skill | essential | 3 |
| build a network of suppliers in tourism | skill | essential | 3 |
| build business relationships | skill | essential | 3 |
| call-centre technologies | skill | essential | 3 |
| car controls | skill | essential | 3 |
| characteristics of products | skill | essential | 3 |
| characteristics of services | skill | essential | 3 |
| collaborate in company's daily operations | skill | essential | 3 |
| Collaboration | competency | essential | 3 |
| Communication | competency | essential | 3 |
| communication principles | skill | essential | 3 |
| comply with food safety and hygiene | skill | essential | 3 |
| conduct search engine optimisation | skill | essential | 3 |
| coordinate operational activities | skill | essential | 3 |
| corporate social responsibility | skill | essential | 3 |
| create annual marketing budget | skill | essential | 3 |
| create a work atmosphere of continuous improvement | skill | essential | 3 |
| create solutions to problems | skill | essential | 3 |
| customer relationship management | skill | essential | 3 |
| customer service | skill | essential | 3 |
| design materials for multimedia campaigns | skill | essential | 3 |
| design press kit for media | skill | essential | 3 |
| develop financial statistics reports | skill | essential | 3 |
| develop revenue generation strategies | skill | essential | 3 |
| develop strategies for accessibility | skill | essential | 3 |
| develop tourism products | skill | essential | 3 |
| develop tourist information materials | skill | essential | 3 |
| diagnose problems with vehicles | skill | essential | 3 |
| Digital Fluency | competency | essential | 3 |
| disseminate internal communications | skill | essential | 3 |
| distribute local information materials | skill | essential | 3 |
| engage local communities in the management of natural protected areas | skill | essential | 3 |
| ensure cross-department cooperation | skill | essential | 3 |
| ensure equipment maintenance | skill | essential | 3 |
| ensure infrastructure accessibility | skill | essential | 3 |
| evaluate performance of organisational collaborators | skill | essential | 3 |
| financial management | skill | essential | 3 |
| fix meetings | skill | essential | 3 |
| follow company standards | skill | essential | 3 |
| geographical areas relevant to tourism | skill | essential | 3 |
| guarantee customer satisfaction | skill | essential | 3 |
| handle customer complaints | skill | essential | 3 |
| handle personal identifiable information | skill | essential | 3 |
| handle touristic quantitative data | skill | essential | 3 |
| have computer literacy | skill | essential | 3 |
| identify customer's needs | skill | essential | 3 |
| identify vehicles service requirements | skill | essential | 3 |
| implement marketing strategies | skill | essential | 3 |
| implement sales strategies | skill | essential | 3 |
| implement strategic planning | skill | essential | 3 |
| information confidentiality | skill | essential | 3 |
| interpret automatic call distribution data | skill | essential | 3 |
| keep up to date on local events | skill | essential | 3 |
| liaise with managers | skill | essential | 3 |
| local area tourism industry | skill | essential | 3 |
| maintain camping facilities | skill | essential | 3 |
| maintain customer records | skill | essential | 3 |
| maintain customer service | skill | essential | 3 |
| maintain relationship with customers | skill | essential | 3 |
| maintain relationship with suppliers | skill | essential | 3 |
| manage budgets | skill | essential | 3 |
| manage campsite supplies | skill | essential | 3 |
| manage conservation of natural and cultural heritage | skill | essential | 3 |
| manage contracts | skill | essential | 3 |
| manage distribution channels | skill | essential | 3 |
| manage front operations | skill | essential | 3 |
| manage guest support services | skill | essential | 3 |
| manage health and safety standards | skill | essential | 3 |
| manage ICT project | skill | essential | 3 |
| manage inspections of equipment | skill | essential | 3 |
| manage key performance indicators of call centres | skill | essential | 3 |
| manage maintenance operations | skill | essential | 3 |
| manage medium term objectives | skill | essential | 3 |
| manage resources | skill | essential | 3 |
| manage staff | skill | essential | 3 |
| manage teamwork | skill | essential | 3 |
| manage visitor flows in natural protected areas | skill | essential | 3 |
| maximise sales revenues | skill | essential | 3 |
| measure customer feedback | skill | essential | 3 |
| monitor customer service | skill | essential | 3 |
| monitor financial accounts | skill | essential | 3 |
| monitor work for special events | skill | essential | 3 |
| motivate employees | skill | essential | 3 |
| motivate staff to reach sales targets | skill | essential | 3 |
| negotiate supplier arrangements | skill | essential | 3 |
| negotiate tourism rates | skill | essential | 3 |
| oversee all travel arrangements | skill | essential | 3 |
| oversee guest laundry service | skill | essential | 3 |
| oversee quality control | skill | essential | 3 |
| oversee the design of touristic publications | skill | essential | 3 |
| oversee the printing of touristic publications | skill | essential | 3 |
| perform market research | skill | essential | 3 |
| plan digital marketing | skill | essential | 3 |
| plan employees work in vehicle maintenance | skill | essential | 3 |
| plan marketing strategy | skill | essential | 3 |
| plan medium to long term objectives | skill | essential | 3 |
| plan shifts of employees | skill | essential | 3 |
| prepare travel packages | skill | essential | 3 |
| present reports | skill | essential | 3 |
| Problem Solving and Critical Thinking | competency | essential | 3 |
| procure hospitality products | skill | essential | 3 |
| product comprehension | skill | essential | 3 |
| promote organisational communication | skill | essential | 3 |
| provide customised products | skill | essential | 3 |
| provide operational efficiency training to employees | skill | essential | 3 |
| provide tourism related information | skill | essential | 3 |
| quality standards | skill | essential | 3 |
| recruit employees | skill | essential | 3 |
| report on overall management of a business | skill | essential | 3 |
| respond to customers' inquiries | skill | essential | 3 |
| sales strategies | skill | essential | 3 |
| seek innovation in current practices | skill | essential | 3 |
| select optimal distribution channel | skill | essential | 3 |
| Self Management | competency | essential | 3 |
| set up pricing strategies | skill | essential | 3 |
| strive for company growth | skill | essential | 3 |
| supervise camp operations | skill | essential | 3 |
| supervise crew | skill | essential | 3 |
| supervise entertainment activities for guests | skill | essential | 3 |
| supervise the management of an establishment | skill | essential | 3 |
| supervise work | skill | essential | 3 |
| support community-based tourism | skill | essential | 3 |
| support local tourism | skill | essential | 3 |
| telemarketing | skill | essential | 3 |
| tourism market | skill | essential | 3 |
| tourist resources of a destination for further development | skill | essential | 3 |
| translate strategy into operation | skill | essential | 3 |
| use different communication channels | skill | essential | 3 |
| use e-tourism platforms | skill | essential | 3 |
| use global distribution system | skill | essential | 3 |
| visit manufacturers | skill | essential | 3 |
| Influence | competency | desirable | 3 |
| accounting techniques | skill | desirable | 2 |
| achieve sales targets | skill | desirable | 2 |
| analyse call performance trends | skill | desirable | 2 |
| analyse customer service surveys | skill | desirable | 2 |
| assist clients with special needs | skill | desirable | 2 |
| augmented reality | skill | desirable | 2 |
| automotive diagnostic equipment | skill | desirable | 2 |
| automotive engineering | skill | desirable | 2 |
| business analysis | skill | desirable | 2 |
| call quality assurance management | skill | desirable | 2 |
| call routing | skill | desirable | 2 |
| carry out end of day accounts | skill | desirable | 2 |
| carry out inventory planning | skill | desirable | 2 |
| carry out repair of motorcycles | skill | desirable | 2 |
| carry out repair of vehicles | skill | desirable | 2 |
| cleaning industry health and safety measures | skill | desirable | 2 |
| coach employees | skill | desirable | 2 |
| collect items for laundry service | skill | desirable | 2 |
| contact customers | skill | desirable | 2 |
| customer insight | skill | desirable | 2 |
| deal with arrivals in accommodation | skill | desirable | 2 |
| deal with departures in accommodation | skill | desirable | 2 |
| deliver a sales pitch | skill | desirable | 2 |
| develop inclusive communication material | skill | desirable | 2 |
| develop online sales business plan | skill | desirable | 2 |
| develop tourism destinations | skill | desirable | 2 |
| develop working procedures | skill | desirable | 2 |
| discharge employees | skill | desirable | 2 |
| e-commerce systems | skill | desirable | 2 |
| ecotourism | skill | desirable | 2 |
| educate on sustainable tourism | skill | desirable | 2 |
| employment law | skill | desirable | 2 |
| energy conservation | skill | desirable | 2 |
| engine components | skill | desirable | 2 |
| establish communication with foreign cultures | skill | desirable | 2 |
| evaluate employees | skill | desirable | 2 |
| greet guests | skill | desirable | 2 |
| handle helpdesk problems | skill | desirable | 2 |
| identify suppliers | skill | desirable | 2 |
| improve customer traveling experiences with augmented reality | skill | desirable | 2 |
| inspect dry cleaning materials | skill | desirable | 2 |
| keep records of customer interaction | skill | desirable | 2 |
| knowledge base | skill | desirable | 2 |
| manage a team | skill | desirable | 2 |
| manage customer service | skill | desirable | 2 |
| manage distribution of destination promotional materials | skill | desirable | 2 |
| manage inventory | skill | desirable | 2 |
| manage online content | skill | desirable | 2 |
| manage payroll reports | skill | desirable | 2 |
| manage production of destination promotional materials | skill | desirable | 2 |
| manage profitability | skill | desirable | 2 |
| manage website | skill | desirable | 2 |
| manage workflow processes | skill | desirable | 2 |
| monitor daily work | skill | desirable | 2 |
| monitor equipment condition | skill | desirable | 2 |
| negotiate tourism experience purchases | skill | desirable | 2 |
| order supplies | skill | desirable | 2 |
| organisational policies | skill | desirable | 2 |
| oversee record management | skill | desirable | 2 |
| participate in tourism events | skill | desirable | 2 |
| perform customer management | skill | desirable | 2 |
| perform risk analysis | skill | desirable | 2 |
| perform services in a flexible manner | skill | desirable | 2 |
| persuade clients with alternatives | skill | desirable | 2 |
| plan health and safety procedures | skill | desirable | 2 |
| process booking | skill | desirable | 2 |
| process payments | skill | desirable | 2 |
| process reservations | skill | desirable | 2 |
| promote the use of sustainable transport | skill | desirable | 2 |
| promote virtual reality travelling experiences | skill | desirable | 2 |
| property management software | skill | desirable | 2 |
| quote prices | skill | desirable | 2 |
| read care labels | skill | desirable | 2 |
| read maps | skill | desirable | 2 |
| sales activities | skill | desirable | 2 |
| self-service technologies in tourism | skill | desirable | 2 |
| social media marketing techniques | skill | desirable | 2 |
| subsidiary operations | skill | desirable | 2 |
| teach customer service techniques | skill | desirable | 2 |
| teach marketing principles | skill | desirable | 2 |
| train employees | skill | desirable | 2 |
| types of vehicle engines | skill | desirable | 2 |
| use solvents | skill | desirable | 2 |
| virtual reality | skill | desirable | 2 |