| Adaptability | competency | essential | 3 |
| assess cleanliness of areas | skill | essential | 3 |
| assist at check-in | skill | essential | 3 |
| build business relationships | skill | essential | 3 |
| Collaboration | competency | essential | 3 |
| Communication | competency | essential | 3 |
| comply with food safety and hygiene | skill | essential | 3 |
| coordinate activities across hospitality rooms division | skill | essential | 3 |
| coordinate events | skill | essential | 3 |
| coordinate redecoration of hospitality establishment | skill | essential | 3 |
| create annual marketing budget | skill | essential | 3 |
| create solutions to problems | skill | essential | 3 |
| develop entertainment programmes | skill | essential | 3 |
| develop inclusive communication material | skill | essential | 3 |
| develop strategies for accessibility | skill | essential | 3 |
| develop working procedures | skill | essential | 3 |
| Digital Fluency | competency | essential | 3 |
| ensure cross-department cooperation | skill | essential | 3 |
| ensure infrastructure accessibility | skill | essential | 3 |
| ensure price competitiveness | skill | essential | 3 |
| evaluate entertainment programme | skill | essential | 3 |
| forecast occupancy demand | skill | essential | 3 |
| handle customer complaints | skill | essential | 3 |
| handle financial transactions | skill | essential | 3 |
| implement marketing strategies | skill | essential | 3 |
| implement sales strategies | skill | essential | 3 |
| Influence | competency | essential | 3 |
| maintain customer service | skill | essential | 3 |
| manage budgets | skill | essential | 3 |
| manage different departments in a hospitality establishment | skill | essential | 3 |
| manage front operations | skill | essential | 3 |
| manage health and safety standards | skill | essential | 3 |
| manage hospitality revenue | skill | essential | 3 |
| manage inspections of equipment | skill | essential | 3 |
| manage maintenance operations | skill | essential | 3 |
| manage staff | skill | essential | 3 |
| monitor company policy | skill | essential | 3 |
| monitor financial accounts | skill | essential | 3 |
| negotiate price | skill | essential | 3 |
| plan events | skill | essential | 3 |
| plan multi-agenda event | skill | essential | 3 |
| plan shifts of employees | skill | essential | 3 |
| present reports | skill | essential | 3 |
| Problem Solving and Critical Thinking | competency | essential | 3 |
| promote the use of sustainable transport | skill | essential | 3 |
| property management software | skill | essential | 3 |
| provide tourism related information | skill | essential | 3 |
| recreation activities | skill | essential | 3 |
| Self Management | competency | essential | 3 |
| train employees | skill | essential | 3 |
| train reception staff | skill | essential | 3 |
| assist clients with special needs | skill | desirable | 2 |
| augmented reality | skill | desirable | 2 |
| carry out end of day accounts | skill | desirable | 2 |
| conduct research on food waste prevention | skill | desirable | 2 |
| deal with arrivals in accommodation | skill | desirable | 2 |
| deal with departures in accommodation | skill | desirable | 2 |
| demonstrate intercultural competences in hospitality services | skill | desirable | 2 |
| design indicators for food waste reduction | skill | desirable | 2 |
| design space for religious needs | skill | desirable | 2 |
| develop food waste reduction strategies | skill | desirable | 2 |
| ecotourism | skill | desirable | 2 |
| educate on sustainable tourism | skill | desirable | 2 |
| energy conservation | skill | desirable | 2 |
| engage local communities in the management of natural protected areas | skill | desirable | 2 |
| ensure safety in hospitality establishment | skill | desirable | 2 |
| evaluate employees | skill | desirable | 2 |
| greet guests | skill | desirable | 2 |
| identify customer's needs | skill | desirable | 2 |
| improve customer traveling experiences with augmented reality | skill | desirable | 2 |
| local area tourism industry | skill | desirable | 2 |
| maintain customer records | skill | desirable | 2 |
| maintain incident reporting records | skill | desirable | 2 |
| manage conservation of natural and cultural heritage | skill | desirable | 2 |
| monitor check-out point | skill | desirable | 2 |
| monitor work for special events | skill | desirable | 2 |
| obtain sponsorship | skill | desirable | 2 |
| plan health and safety procedures | skill | desirable | 2 |
| process booking | skill | desirable | 2 |
| process reservations | skill | desirable | 2 |
| promote virtual reality travelling experiences | skill | desirable | 2 |
| recruit employees | skill | desirable | 2 |
| set up pricing strategies | skill | desirable | 2 |
| supervise entertainment activities for guests | skill | desirable | 2 |
| supervise housekeeping operations | skill | desirable | 2 |
| support community-based tourism | skill | desirable | 2 |
| support local tourism | skill | desirable | 2 |
| train staff to reduce food waste | skill | desirable | 2 |
| use e-tourism platforms | skill | desirable | 2 |
| virtual reality | skill | desirable | 2 |